“Designing a custom engagement ring with Susie Saltzman was a much needed breath of fresh air in what had become a confusing and even stressful experience working with other designers. After visiting some local jewelers and showrooms I was left feeling disappointed by the buying process that seemed so routine and transactional.
Each of these salespeople would quickly dive into their pitch that would end with a loud thud as they tossed a massive binder of ring designs on their jewelry case. Despite the overwhelming amount of options, this approach offered nothing personal or unique to one of the biggest decisions and purchases of my life.
After a few weeks of these kinds of interactions I finally realized that buying a ring for my (now) future wife should be keeping me awake with excitement, not fear!
That is when I contacted Susie, the best decision I could have made.
I had seen some of Susie’s designs on Emily’s (my fiancée) Pinterest and Instagram pages and decided to contact her about a custom ring design. At this point I had a tight timeline between my planned proposal date and admittedly did not think it would be possible to make it work with Susie. And would I really be comfortable buying a diamond engagement ring without seeing it in person?
To my pleasant surprise she contacted me almost immediately and within hours we were on the phone talking through the process and putting together a game plan. Susie was incredible to work with every step of the way. In our short time of working together I truly felt the personal touch she brought to the process. All of the negative feelings I’d had from previous experiences quickly faded as Susie helped re-emphasize how special this time should be. Her professionalism and style found a perfect balance of walking me through each aspect of the design without feeling “pushy”.
Susie was highly responsive each time I reached out with questions and had an excellent approach to help guide and educate me on the different styles and options on diamonds, rings and settings.
Sure enough Emily absolutely loves her new favorite piece of jewelry and receives countless compliments from friends, family, and co-workers. I am so thankful to Susie for her beautiful design and for her work to help make such a happy lifelong memory”.
Adam & Chelsea
"Thank you so much for your support through this process. The service you provide is one of a kind and more than I could've hoped for when setting out down this path. You've truly helped make a lasting memory and allowed me to provide a ring that Chelsea and I can be proud of forever!"
"Susie helped me to design a beautiful ring I never could have conceived on my own. Her attention to detail was impressive and I trusted her completely"
"Working with Susie was a great experience. As someone who knows little about diamonds or jewelry, she took her time, patiently walking me through each step of the design process, ensuring that I was well informed before making my decision. I ended up really enjoying the design process and the end result is perfect, no doubt because of her unique and elegant style. Susie was very accommodating as we live in Canada and handled all the complexities that come with international shipping"
"I came across Susie's work on Instagram and sent the link to my partner with no specifications, as I knew that I would love anything she created. Susie created something greater than I could have imagined! It's delicate yet striking, and completely unique to me. Now I can't wait to design my wedding band!"